Back-orders

You will usually be able to see the number of items of a particular product we have in stock immediately above the ‘Add to Basket’ functionality on a product page. However, we will occasionally run short of stock and you will then see ‘Available on back-order’ on the product detail page instead.

In this case, you are still given the opportunity to purchase but you will need to wait just a little longer for delivery. In most cases, we will be able to fulfill your order within 30 days but it could take up to 75 days, in the most extreme case. You can request an availability date before you purchase either via our contact form or instant messenger (using the link at the bottom right of the screen) and we should be able to let you know when we will be getting stock in.

Otherwise, we will let you know exactly when you can expect your item to be dispatched shortly after your purchase has been confirmed.